Refund and Return Policy

Thank you for choosing products and services from Lynna K. Teer and The Conscious Creator Store. Please review the following refund and return policies for physical products, Amazon books, print-on-demand merchandise, digital products, courses, and services.

Physical Products

Eligible physical products that are not fulfilled through Printful, Printify, or Amazon may be returned within 7 days of delivery.

To qualify for a return, the item must be unused, unworn, and in the same condition in which it was received. It must also include its original packaging and tags, where applicable.

To request a return, please contact us within 7 days of delivery and provide your order number, the item you wish to return, and the reason for the return. Items returned without prior authorization may not be accepted.

Customers are responsible for return shipping costs unless the product arrived damaged, defective, or incorrect. Original shipping charges are nonrefundable unless the return resulted from an error on our part.

Printful and Printify Products

Products fulfilled through Printful or Printify, including journals, notebooks, stickers, mouse pads, desk mats, and other merchandise, may be returned within 14 days of the date the order was placed.

To qualify for a return, the item must be unused, unworn, and in its original condition and packaging. Proof of purchase is required.

Please contact us before returning an item and provide your order number, the product you wish to return, and the reason for the return. Products returned without prior authorization may not be accepted.

Customers are responsible for all return shipping costs and fees unless the product arrived damaged, defective, or incorrect. Original shipping charges and return shipping costs are nonrefundable.

Books Purchased Through Amazon

Physical books purchased through Amazon.com must be returned directly through Amazon.

Eligible Amazon book purchases qualify for free returns. Return eligibility, return deadlines, shipping options, and all other requirements are determined by Amazon’s return policy in effect at the time of the return.

Please sign in to your Amazon account, locate the applicable order, and follow Amazon’s instructions to begin the return process. Lynna K. Teer and The Conscious Creator Store cannot process returns or issue refunds for purchases completed through Amazon.

Damaged, Defective, or Incorrect Products

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us promptly with your order number and clear photographs of the item and its packaging.

We will review the issue and provide information about the available replacement, refund, or other resolution. When a return is required because an item arrived damaged, defective, or incorrect, the customer will not be responsible for the associated return shipping costs.

Digital Products

All digital products are final sale and nonreturnable. This includes ebooks, digital guides, digital journals, workbooks, downloads, templates, recordings, and other digital resources.

Because digital products provide immediate electronic access and cannot be physically returned, refunds, returns, and exchanges are not available after purchase. Once purchased, digital products are yours to keep.

Courses

Courses are generally nonrefundable once accessed. Limited refund requests may be submitted under the following conditions:

• Before accessing the course: If the course has not been accessed, a refund request may be submitted within 72 hours of purchase.
• After accessing the course: If the course does not meet your expectations, a refund request must be submitted within 48 hours of first accessing the course.

Please provide your order details and the reason for your request. Course refund requests will be reviewed according to the terms of this policy. Submitting a request does not automatically guarantee approval.

Refund requests submitted outside the applicable timeframes will not be eligible for consideration.

Services

The following policy applies to coaching, Reiki, and other scheduled or booked services:

• Refund requests must be submitted within 72 hours of booking.
• Services that have already been provided or completed are nonrefundable.
• If a service is provided or completed during the 72-hour period following booking, it becomes nonrefundable once provided.

Please contact us with your booking information and the reason for your request.

Return Exclusions

Unless required by applicable law, returns and refunds are not available for:

• Digital products or downloadable content
• Gift cards
• Personalized or custom-made products, unless damaged, defective, or incorrect
• Products returned outside the applicable return window
• Used, worn, altered, or customer-damaged products
• Products returned without prior authorization
• Courses outside the applicable refund-request period
• Services that have already been provided or completed

Refund Processing

Once an authorized return has been received and inspected, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method. Original shipping charges and customer-paid return shipping fees are nonrefundable unless the return resulted from a damaged, defective, or incorrect product.

Please allow additional time for your bank, credit card company, or payment provider to process and post an approved refund.

Questions or Assistance

We appreciate your understanding of these policies, which allow us to continue providing thoughtfully created products, resources, courses, and services.

If you have questions about a return, refund, order, course, or scheduled service, please contact The Conscious Creator Store through our website contact page. Include your name, order or booking number, and a brief explanation of how we can assist you.